AI Email Processor for a Teenage Cosmetics Brand

Client's Challenge:

The cosmetics brand received over 3,000 applications daily from clients wanting to become ambassadors. However:

• Unprocessed leads and delays in responses led to missed opportunities and dissatisfied applicants.
• A single manager could handle only 50 emails per day, leaving a growing backlog.
• Each email required registering the applicant in a loyalty program, generating a unique promo code, and sending a personalized response, adding significant manual workload.
• The repetitive nature of these tasks consumed dozens of hours daily, making the process inefficient, prone to errors, and uninspiring for the team.

Our Solution:

‍We implemented an AI-powered email processor that:

1. Handles up to 2,000 emails per day
2. Operates 24/7 without breaks, ensuring no delays or missed opportunities.
3. Eliminates human error, maintaining consistent and accurate responses.

Results:

• Increased speed: Email processing became 200x faster compared to manual handling.
• Cost savings: Saved $3000 per month on manager salaries.
• Improved efficiency: The system works round-the-clock, ensuring all inquiries are promptly addressed.
• Higher accuracy: Automation removed the risk of human error, enhancing the brand's professional image.

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